Tech Support (VAC-14332)
£22,000 - £30,000/annum
- United Kingdom -- England -- South East England -- Hampshire -- Basingstoke
Tuesday, July 07, 2020
We are seeking a technical candidate who has experience in 1st and 2nd line support, has excellent communications skills, whether responding by phone or email. Experience in Microsoft Azure would be an advantage.
Being able to support the technical team in other areas as and when needed, by being a real team player
Technical support role main job duties-
Dealing with 1st and 2nd line support.
Provide real time response\resolution to customer and internal support inquiries
Interact with our customers over the phone, e-mail and remote sessions
Diagnose problem causes and provide solutions
Ensure continuous monitoring of customer issues until they are resolved
Own internal office support, O365 infrastructure, setting up new employees, purchasing new kit
Salary 22- 30K depending on experience
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