Business Centre Manager - Basingstoke

Ref: 38 Date Posted: Tuesday 19 Oct 2021
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My client is a Business Centre, who offer a serviced office facility - a dynamic and successful modern workplace in desirable surroundings in Basingstoke. They are looking for a Business Centre Manager to lead their small team of staff and have responsibility for the day-to-day running of the Business Centre, with direction from the Director who visits regularly.

This is a key position and therefore requires the Business Centre Manager to be a responsible individual with high standards and a positive attitude to customer service. The aim is to make this business centre “a great place to work”.


TEAM MANAGEMENT - full management of staff including recruitment, day-to-day management, and performance reviews.

CUSTOMER SERVICE - client / customer liaison. Showing people round, signing them up, moving them in and ensuring they always receive first class service.

FACILITIES MANAGEMENT - in conjunction with the Assistant Manager, manage all facilities, utilities, and technology on site, using the CRM and management systems.

FINANCE - inputting information on to the accounts system, and generating reports and accounts on Xero

MARKETING - overseeing social media marketing. This is done by consultants, but you should have an understanding and provide information and stories to make this happen.

COMPLIANCE - compliance and regulations – VAT returns, fire safety, employment policies and GDPR. These are all the responsibility of the Manager, but training and consultant support is available.


  • Team leadership
  • Excellent communication skills – enjoys meeting people and helping customers
  • Resourceful and resilient
  • A listener – being thoughtful and responsive to clients
  • A “hands-on” approach and attitude - happy to do whatever it takes to get the job done.
  • Good knowledge of Microsoft Word, Excel, and Adobe
  • Attention to detail – keeping accurate records, and a desire to get things right first time
  • Friendly and professional with smart appearance
  • Punctual, flexible, and reliable.