Sales - North London

Ref: 172 Date Posted: Thursday 04 Aug 2022
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Fantastic national brand who specialise in removals and storage, offering a full range of professional removals and storage services for home and business.

We are looking for a dynamic Sales individual who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction.

Location: Kings Langley, WD4 8LZ

Salary: £24,000 - £28,000 per annum + £4,000 - £10,000 commission

Working Hours: Monday – Friday, 9:00 am – 17:30 pm


Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group Sales Manager, identify, establish and develop a successful OBS process, method and strategy to effectively service the Group’s requirements.


  • Answering incoming enquiries from all channels (including but not limited to Live chat, Web, lead generation, telephone) commercially reviewing them and acting appropriatel
  • Complete customer surveys via telephone, video call and self survey information
  • All enquiries/quotations to be recorded in Navision
  • Identification of customer buying criteria
  • Price bounce to gauge customer reaction
  • Accurate costings via costing form and table
  • Determining margin through factors such as move date, insurance value, competition and customer confidence in brand
  • Insurance sales and uplifts
  • Introduce affiliate revenue streams
  • Prepare and submit quotation to customer
  • Follow up all jobs to conclusion and maintain records in Navision
  • Work with the Operations team to establish appropriate service standards, and to proactively seek service improvements


  • Good negotiating and influencing skills
  • Excellent communication skills both written and verbal
  • PC literate
  • Ability to build alliances and maintain relationships
  • Ability to understand both customer and competitive environment
  • Good networking skills
  • Commercial awareness

Personal attributes

  • Consultative Skills – understanding customer requirements and competitive environment
  • Selling skills and concepts – Influencing, listening, questioning, negotiating and gaining commitment
  • Organised
  • Ability to work under pressure and deliver to deadlines
  • Flexible
  • Proactive
  • Approachable